• Alastor helps organisations across multiple sectors to ensure that their IT is more closely aligned with the objectives and direction of the business. We work both from both “sides”, with IT directors and CEOs/CFOs, to deliver results
• We believe that a key element of aligning IT with its customers and stakeholders is in understanding the “maturity” of the organisation deploying its IT, the state of the IT itself, and the environment within which the organisation operates.
• These factors will help to define:
• The operational objectives for IT, which typically migrate through automation to cost reduction to differentiation in the market
• The performance measures applied to the IT function, which typically migrate through minimum internal operational service levels, through baselining IT costs to enhanced revenue generation
• The focus of the IT management function, which typically migrates through managing applications, through managing the infrastructure through which user managed applications are delivered to managing a portfolio of IT services to support the strategic objectives of the organisation
• The structure of the IT function, which typically migrates through the management of technology “silos” to the management of end-to-end services to internal and external users of technology
• The appropriate governance structure, as the benefits of IT migrate through delivery in specific departments or functions (e.g. accounts and procurement) to delivering benefits at corporate level, possibly to the detriment of individual organisational components

 For formal IT best practice assessments we work with Best Practice for All www.bp4all.com (who provide the IT benchmark marketed by ITSMF in the Netherlands).

For more information please contact us.