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Risk Management and Organisation Design for a Bank
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Worked with the Chief Executives of a major bank to implement the same rigorous portfolio and risk management process to the IT project portfolio that are applied to the commercial operations of the bank. This led to a redesign of the organisation structure, including joint business and IT staffing, career planning and skills development. Implemented end to end customer focused processes and service portfolios resulting in improved operational stability and a headcount reduction of 10%. |
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